Contact Us
Business Information
Astmode is owned and operated by Zhijiang Chibiao Trading Co., Ltd.
| Brand | Astmode |
| Legal entity name | Zhijiang Chibiao Trading Co., Ltd. |
| Registered office | No. 28 Donghu Avenue, Majiadian Subdistrict, Zhijiang City, Yichang City, Hubei Province Workstation 19-0907, Room 1105, E-commerce Industrial Park, Building 1, No. 1 |
| Customer support email | contact@astmode.com |
| Website | https://astmode.com/ |
| Business hours | Monday–Friday, 9:00 AM–6:00 PM (UTC+8) |
Email Us
Our support address is in the footer of every page. Include your order number if your question is about an order, and a photograph if something arrived damaged — it saves a round trip.
How quickly we reply
We aim to answer within one business day and treat two as the outside limit. If your message needs a courier enquiry we will still reply straight away to confirm we have it, then follow up when the carrier responds.